PUBLIC ADVISORY

For Globe Visayas and Mindanao Customers

CAGAYAN DE ORO CITY – Between 1-2PM today, the Globe network experienced multiple fiber cuts, two of which were submarine cables.

The incidents disrupted all mobile services (voice, data, SMS).

Globe At Home broadband and Bayan customers will experience intermittent service for landline and internet.

We wish to assure our customers that all efforts are being done to restore services back to normal.

We are also conducting an investigation on the cause of the multiple fiber cuts.

Updates on service restoration will be given to you as soon as possible.